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Please note that we are an online only business, and all customer support and enquiries are handled via email. We operate during normal business hours and aim to respond to all emails within one business day (typically we respond fairly quickly).
If you have a question about shipping, payments, warranties or returns, then please check this page before contacting us.
If you are contacting us about a problem with a product then please give us your order number, a detailed description of the problem, and tell us what steps you've taken to try and remedy the problem. The more detail you give us the better, as it will reduce the number of questions we have to ask you.
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