Privacy Policy

The information we collect

When you place an order or register an account with us we collect the following information:

  • Your name
  • Your email address
  • Your billing and shipping information

Please note that credit card payments are handled securely by Payment Express and your credit card information is not shared with us.

How your information is used

Your information may be used in the following ways:

  • To process and ship your order
  • To personalise your shopping experience with us
  • To send you occasional marketing emails (all marketing emails contain a link to opt-out of future marketing emails)
  • To inform you of product recalls or safety concerns

Disclosing your information to third parties

We do not disclose your information to third parties except in the case of:

  • Sharing your shipping information with Courier Post for the purpose of shipping your order or following up on delivery problems
  • Sharing your name, billing and shipping information with Payment Express for the purpose of processing credit card payments and preventing fraud

Protecting your information

All information sent to and from our website is encrypted using SSL (secure socket layer) technology.

Your personal information is held on a private server and is only accessible to our staff.

Cookies

We use cookies to keep you logged in and to remember what you've added to your shopping cart or wish list.

Your consent

By using our website you consent to our privacy policy.

Changes to our privacy policy

We reserve the right to occasionally update our privacy policy. Any changes to our privacy policy will appear on this page.

Our privacy policy was last updated on 20 October 2016.

Contacting us

If you have any questions regarding our privacy policy please feel free to contact us.